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Privacy Policy

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Last updated JUNE 2025

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​Jenny Briard  ("we", "us", "our") provides therapy and wellbeing services to clients in the UK and worldwide. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

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Our contact details:

 

1. What Information We Collect​

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To provide our services safely and effectively, we collect and process the following personal information:

  • Full name

  • Contact details (phone number, email address)

  • Emergency contact information

  • Date of birth

  • Relevant medical or health information (as shared by you)

  • Session notes (confidential and stored securely)

  • Payment information (if applicable)​

 

2 . How We Use Your Information

 

We collect your personal data to:

  • Provide you with therapy services

  • Communicate with you about your appointments and our services

  • Maintain accurate records as required by professional regulations

  • Respond to emergencies (if necessary)

  • Process payments for services​

 

We do not use your data for marketing without your explicit consent.

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3 . Lawful Basis for Processing

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Under GDPR, the lawful bases we rely on for processing your personal data are:

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  • Consent — where you have given clear permission for us to process your personal data for a specific purpose.

  • Contract — where processing is necessary for the fulfilment of our service agreement.

  • Legal Obligation — where we are required to comply with the law (e.g., record-keeping for tax purposes).

  • Legitimate Interests — to run our practice effectively while safeguarding your rights.

 

4 . How We Store Your Information

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Your information is stored securely:

  • Digitally on password-protected and encrypted devices

  • Paper notes (if any) are stored in a locked, secure location

We retain your data for 7 years after your last session, in line with professional practice standards, after which it is safely deleted or destroyed.

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5 . Security

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Whilst we take appropriate technical and organisational measures to safeguard the personal information that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal information that you transfer over the Internet to us.

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6 . Sharing Your Information

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We will not share your information with third parties without your consent, except:

  • If required by law (e.g., court orders)

  • If there is a serious risk of harm to you or others, in line with professional ethical guidelines

 

7 . Your Data Protection Rights

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Under GDPR, you have rights including:

  • The right to access your personal information

  • The right to correct inaccurate or incomplete information

  • The right to request erasure (in certain circumstances)

  • The right to restrict processing

  • The right to object to processing

  • The right to data portability

To exercise these rights, please contact us at jenny.briard@gmail.com.

 

9 . Complaints

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If you have concerns about how we handle your data, please contact us first. You can also lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

 

10 . Changes to This Privacy Notice

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We may update this notice from time to time to reflect changes in regulations or our services. The latest version will always be available on our website.

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